General support
Use this for booking issues, purchase questions, account access, or anything that does not fit another path.
support@bouldergain.com
Support and contact
Contact BoulderGain
Need help finding a coach, buying a program, applying as a coach, or understanding your account? Start with the option that matches your situation.
Coach applications
If you want to join BoulderGain as a coach, the fastest route is to complete the coach application rather than sending a cold email.
Start the coach applicationExisting users
Already have an account? Sign in to manage bookings, programs, messages, payments, and profile settings from your dashboard.
Sign in to your accountBefore you contact us
A good support request is specific. The more context you send, the faster we can understand the issue.
Helpful details to include
- The email address connected to your BoulderGain account, if you have one.
- The coach, program, booking, or page involved in the issue.
- A short description of what happened and what you expected to happen.
- Screenshots, timestamps, or order details if the issue involves payment or access.
Useful shortcuts
Support note
We review requests as quickly as possible, but response times can vary depending on volume and the type of issue. For coach applications, the application form remains the primary path.